Conversational AI
Intelligent assistant handling franchise operations, onboarding, and compliance queries
About the Project
We created an AI-powered assistant that serves as the single source of truth for franchise operations. The assistant handles queries about locations, processes, recipes, legal compliance, and operational procedures. It significantly accelerated employee onboarding and reduced the operational burden on management by providing instant, accurate answers to common questions.
Challenges & Solutions
Key obstacles we addressed and the innovative solutions we delivered.
Challenge
Pain Point
Our Solution
Knowledge fragmentation
Information was scattered across manuals, emails, and tribal knowledge, leading to inconsistent answers and practices
Built a unified knowledge base with RAG-powered retrieval, ensuring consistent and accurate responses
Slow onboarding
New employees took 3+ weeks to become productive, requiring extensive shadowing and repeated training
Created interactive onboarding flows within the assistant, reducing time-to-productivity by 25%
Management overload
Managers spent 2+ hours daily answering repetitive questions from staff and franchisees
Automated 80% of routine queries, freeing managers to focus on strategic tasks and exception handling
Knowledge fragmentation
Pain Point
Information was scattered across manuals, emails, and tribal knowledge, leading to inconsistent answers and practices
Our Solution
Built a unified knowledge base with RAG-powered retrieval, ensuring consistent and accurate responses
Slow onboarding
Pain Point
New employees took 3+ weeks to become productive, requiring extensive shadowing and repeated training
Our Solution
Created interactive onboarding flows within the assistant, reducing time-to-productivity by 25%
Management overload
Pain Point
Managers spent 2+ hours daily answering repetitive questions from staff and franchisees
Our Solution
Automated 80% of routine queries, freeing managers to focus on strategic tasks and exception handling
Results
Measurable outcomes that demonstrate the impact of our work.
30%
Reduction in Operational Issues
25%
Faster Employee Onboarding
80%
Queries Automated
24/7
Availability
Let's Build Your AI Solution
From first prototype to scaled production—one team handles it all. Tell us what problem you're solving.